ServiceTitan vs SuccessWare

New enterprise vs old enterprise. Both expensive. Both overkill for most.

Quick Answer: ServiceTitan: about $300/month ($3,600/year). Successware: does not publish pricing. With no published price on both sides, a like-for-like cost comparison is not possible — which is itself worth knowing before you book a sales call. Which one is right depends on the work you do, and the section below picks between them. We also make a one-time-purchase alternative, Nexa; it is disclosed at the foot of this page rather than folded into the comparison.

ServiceTitan

$300/mo

Large operations wanting modern interface and marketing features

Successware

pricing on request

Contractors already on SuccessWare who fear migration

Nexa (ours)

$279 once

HVAC contractors who don't need enterprise complexity

Bottom Line

ServiceTitan ($300/mo) and Successware (pricing on request) are both established tools with real user bases, and for most people the honest answer is that either will do the job — the difference shows up in fit, not quality. At least one of these does not publish a price, so we cannot put a three-year total against it without inventing one — and we will not. Read the section below on which one suits your work; the cost table further down shows where the bill actually differs.

Can it pay for itself?

Nexa is $279 once, about $23 a month over its first year. Its Drain Guard reads your expenses (from a linked bank, an imported statement, or ones you type in), finds the charges that repeat, and adds them up by the month. Keep or Cut then walks you through them one at a time. Cancel $23 a month of charges you'd forgotten about and Nexa has paid for itself inside the first year.

It depends on what you find and what you cancel, so we don't promise a number. In our demo data, Drain Guard finds 5 subscriptions adding up to $110.13 a month. That is sample data, not a customer's.

Feature Comparison

FeatureServiceTitanSuccesswareNexa
Pricing$245–$500/mo (typically $300)Not published — quote only$279 once
InterfaceModern, complexDated, functionalModern, focused
Learning curveWeeksWeeksHours

ServiceTitan or Successware: which one

If you are choosing between these two, this is the part that matters. Both are established products and neither is a mistake — the question is which fits how you actually work. We have left ourselves out of this section entirely.

Choose ServiceTitan if…

  • You want to know the price before you talk to a salesperson. ServiceTitan publishes its pricing; Successware quotes on request.
  • Enterprise-grade field service management is something you actually use. It is one of the capabilities ServiceTitan leads with.
  • Powerful dispatch board with real-time tracking is something you actually use. It is one of the capabilities ServiceTitan leads with.

Choose Successware if…

  • You work in Field Service, Accounting. That is a segment Successware is built around and ServiceTitan is not.
  • Built for HVAC, plumbing and electrical contractors is something you actually use. It is one of the capabilities Successware leads with.
  • Accounting built in rather than bolted on is something you actually use. It is one of the capabilities Successware leads with.

What each one actually costs

Headline prices rarely survive contact with a real invoice. These are the parts of the bill that move: where the ladder starts and ends, what an extra seat adds, and what comes off the top of money you take through the tool. A dash means we do not have that figure recorded — not that the fee is zero.

 ServiceTitanSuccessware
How it is pricedMonthly subscriptionQuote only — no published price
Entry price$245/mo—
Top published tier$500/mo—
Plan people typically land on$300/mo—
Per extra userPriced per technician (office users not separately published); third-party estimate $245–$500 per tech/mo depending on packagePer user, quoted
Free tierNoNo
Three-year total$10,800—
Five-year total, with increases$18,000—

ServiceTitan

Starter/Essentials boundary (~$300/tech) — reported Starter top and Essentials floor. Essentials adds the mobile estimates and payroll a 1–5 tech shop usually needs

Successware

DOES NOT PUBLISH PRICING. Secondary reports scatter widely — a base around $190/month, a single-user lease around $49/month, and per-user figures upward of $300 — which is too wide a spread to quote as a price. A one-time setup fee (reported around $299) and implementation costs apply on top. Expect a sales call before you learn what it costs.

Pricing checked . Vendors change prices without notice — check the vendor before deciding.

Where ServiceTitan and Successware genuinely win

Both of these are real products that a lot of businesses run on happily. If a comparison page only tells you what is wrong with the tools it is comparing, it is selling you something. Here is the honest case for each.

What ServiceTitan does well

  • Enterprise-grade field service management
  • Powerful dispatch board with real-time tracking
  • Deep reporting and analytics
  • Strong QuickBooks integration
  • Marketing attribution tracking

What Successware does well

  • Built for HVAC, plumbing and electrical contractors
  • Accounting built in rather than bolted on
  • Dispatch and job costing
  • Service agreements
  • Long track record in the trades

Why People Compare ServiceTitan and Successware

Only one of these publishes a price, so people comparing them are usually trying to work out what the quoted one will actually cost before committing to a sales process. Recurring pricing compounds, so the multi-year figure is the one that decides it.

There is a third shape to consider, and we should say plainly that it is ours: Nexa is a one-time purchase at $279 covering scheduling, invoicing, CRM, time tracking and job management. It suits people who want to stop paying monthly and can do without staffed support and a large integration ecosystem. If those matter to you, one of the two tools above is the better answer, and we would rather you bought the right thing.

The Real Question

Both ServiceTitan and SuccessWare assume you need enterprise features. Most contractors don't. Nexa does what you actually need for $279.

For reference, since we are one of the three options named on this page: Nexa is $279 once, with no monthly fee and no per-seat charge. Whether that beats a subscription depends entirely on how long you would keep paying one.

What you actually get for a monthly fee

Comparing "$X per month forever" against "$279 once" is not a fair fight unless we say what the monthly fee is buying. It buys real things:

Where we think the trade goes the other way: those benefits are priced as rent, they compound every year you keep paying, and you stop having them the month you stop. Which side of that is worth more depends on your business, not on our opinion — run the numbers below on your own tool list rather than taking ours.

How to read this page

Compare All Three

Run the numbers on your own tool list

30-day money-back guarantee. Replaces both subscriptions.

Pricing verified March 2026.

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