Enterprise software for IT (ConnectWise) vs trades (ServiceTitan). Both expensive. Both overkill for most.
pricing on request
IT managed service providers with 10+ techs
$300/mo
Large HVAC/plumbing operations with 10+ techs
$279 once
Small service businesses across any industry
ConnectWise PSA (pricing on request) and ServiceTitan ($300/mo) are both established tools with real user bases, and for most people the honest answer is that either will do the job — the difference shows up in fit, not quality. At least one of these does not publish a price, so we cannot put a three-year total against it without inventing one — and we will not. Read the section below on which one suits your work; the cost table further down shows where the bill actually differs.
| Feature | ConnectWise PSA | ServiceTitan | Nexa |
|---|---|---|---|
| Pricing | Not published — quote only | $245–$500/mo (typically $300) | $279 once |
| Industry focus | IT/MSP | HVAC/Plumbing/Electrical | Any service business |
| Complexity | Very high | High | Low |
If you are choosing between these two, this is the part that matters. Both are established products and neither is a mistake — the question is which fits how you actually work. We have left ourselves out of this section entirely.
Headline prices rarely survive contact with a real invoice. These are the parts of the bill that move: where the ladder starts and ends, what an extra seat adds, and what comes off the top of money you take through the tool. A dash means we do not have that figure recorded — not that the fee is zero.
| ConnectWise PSA | ServiceTitan | |
|---|---|---|
| How it is priced | Quote only — no published price | Monthly subscription |
| Entry price | — | $245/mo |
| Top published tier | — | $500/mo |
| Plan people typically land on | — | $300/mo |
| Per extra user | Per user, quoted and negotiated | $0 (per-technician pricing) |
| Payment processing | — | varies by processor |
| Free tier | No | No |
| Three-year total | — | $10,800 |
| Five-year total, with increases | — | $23,100 |
DOES NOT PUBLISH PRICING, AND DOES NOT PUBLISH TIERS EITHER. There is no public feature matrix to compare against — you complete a form and negotiate on a sales call. Secondary reports put it somewhere between $25 and $65 per user per month depending on modules and seat count, which is a wide enough band that we will not present it as a price. Built for managed IT service providers rather than field trades.
Pricing checked . Vendors change prices without notice — check the vendor before deciding.
Both of these are real products that a lot of businesses run on happily. If a comparison page only tells you what is wrong with the tools it is comparing, it is selling you something. Here is the honest case for each.
Only one of these publishes a price, so people comparing them are usually trying to work out what the quoted one will actually cost before committing to a sales process. Recurring pricing compounds, so the multi-year figure is the one that decides it.
There is a third shape to consider, and we should say plainly that it is ours: Nexa is a one-time purchase at $279 covering scheduling, invoicing, CRM, time tracking and job management. It suits people who want to stop paying monthly and can do without staffed support and a large integration ecosystem. If those matter to you, one of the two tools above is the better answer, and we would rather you bought the right thing.
ConnectWise and ServiceTitan are enterprise tools. If you're running a small team, you don't need enterprise complexity or enterprise pricing. Nexa does what you need for $279.
For reference, since we are one of the three options named on this page: Nexa is $279 once, with no monthly fee and no per-seat charge. Whether that beats a subscription depends entirely on how long you would keep paying one.
Comparing "$X per month forever" against "$279 once" is not a fair fight unless we say what the monthly fee is buying. It buys real things:
Where we think the trade goes the other way: those benefits are priced as rent, they compound every year you keep paying, and you stop having them the month you stop. Which side of that is worth more depends on your business, not on our opinion — run the numbers below on your own tool list rather than taking ours.
30-day money-back guarantee. Replaces both subscriptions.
Pricing verified March 2026.