Switch from Housecall Pro to Nexa

Where the Housecall Pro export lives, what imports into Nexa by file, and what you re-enter once.
$79/month → $279 once.

Bottom Line

Housecall Pro at $79/month costs $2,844 over 3 years at today's price. Nexa is $279 once — $2,565 less over that period. Your Housecall Pro client list and your bank history import into Nexa by file. Services and the invoices still open you re-enter once; past invoices and job history stay in your Housecall Pro export. Keep Housecall Pro running until Nexa checks out — and Nexa has a 30-day money-back guarantee.

What Moves from Housecall Pro

Imports by file

✓ Clients and leads → CRM
✓ Services and price list → Settings
✓ Jobs → Settings
✓ Open invoices → Settings
✓ Open tasks → Settings
✓ Time entries → Settings
✓ Expenses → Expenses
✓ Bank and card transactions → Banking
✓ Personal contacts → Contacts
✓ Calendar events → Schedule

You re-enter once

⚠ Recurring work
⚠ Online booking

Stays in Housecall Pro

✗ Automated marketing campaigns
✗ Postcard mailing lists (rebuild from customer export)
✗ Online booking page configuration
✗ Review request automation settings
✗ Past invoices and payment history
✗ Job history, notes and photos

Client addresses don't import into the client record yet — they come across in the Notes column. The full list, with templates, is on Bring your data.

Step 1: Export from Housecall Pro

Get your files out before you change anything. In Housecall Pro the export lives at Settings → Company Settings → Export Data (CSV). Menu names change between versions — if the path doesn't match, search Housecall Pro's help for "export". Excel (.xlsx) files import as they are; an old .xls file, save as .xlsx or CSV first.

Watch for: Photos export links, not files. Payment history separate from job history.

1

Export All Customers · 3 minutes

Settings → Company Settings → Export Data → Customers. Select 'All customers' and download CSV.

⚠ Archived customers may be in separate export — grab both if you want full history

2

Export Jobs · 3 minutes

Same Export Data section → Jobs. Set date range to 'All time' or at least past 2 years for meaningful history.

⚠ Job photos are URL links — download critical photos manually before canceling HCP

3

Export Invoices · 3 minutes

Export Data → Invoices. Include all statuses for complete financial record.

⚠ Line item details may be in separate export

4

Screenshot Price List · 10 minutes

Go to Price List and screenshot each category. This is your reference for building Nexa Services.

⚠ HCP price lists can be complex — use migration as chance to simplify

5

Download Critical Photos · 15-30 minutes

Open 10-20 recent jobs with important documentation photos. Download each photo manually before your subscription ends.

⚠ Photo URLs will stop working after you cancel — this is urgent

Exports from Housecall Pro, but check it: Job notes (plain text only); Photos (as URLs — may expire, download important ones); Price list items (basic export).

Step 2: Import into Nexa

Each import reads your file, matches the columns by their names, and skips anything you already have — so a second try never makes doubles.

1

Import your Housecall Pro client list

CRM → Tools menu → Import CSV, or Settings → System → Import from another tool, then choose the client file (CSV or Excel) you exported from Housecall Pro. Columns are matched by header name, in English or Spanish, so Company, Customer Name, E-mail, Mobile, Empresa or Correo work as they are. Separate First Name and Last Name columns are joined into one contact name, and Street, City, State and ZIP columns into the client’s address. Status words from other tools (Active, Archived, Proposal) are matched to Nexa’s stages. Nexa needs a Business or a Contact column; it also reads Email, Phone, Address, City, State, ZIP, Status, Type, Tags, Source, Notes. Rows that match an existing client by business name, email or phone are skipped, so re-importing is safe.

Client template ↓

2

Import your bank and card history

Banking → Import CSV / OFX. Download a CSV, OFX or QFX from your bank. Downloads from Chase, Bank of America, Wells Fargo, Capital One, Discover, American Express, Citi, BBVA México, Banorte and Santander México are recognized as they come. This brings the money side of your history across, whatever Housecall Pro kept. Banking can also connect to your bank directly.

Bank template ↓

3

Bring your calendar

If your appointments also live in Google Calendar, Outlook or Apple Calendar, export that calendar as .ics and use Schedule → Import iCal. Upcoming jobs that only exist in Housecall Pro you add by hand (next step).

4

Re-enter what is still open

Recurring work: Jobs import one at a time. Open the ones that repeat and set how often. Online booking: Imported services start off your booking page. Turn Bookable on for the ones clients can book themselves.

Your First Week Checklist

Keep Housecall Pro active as a backup until everything here is checked off.

Export clients and invoices from Housecall Pro, and download your bank history
Import clients into Nexa CRM and check a few records against Housecall Pro
Import your bank history into Banking
Re-enter your main services
Re-create the invoices that are still unpaid
Run new work through Nexa for a week while Housecall Pro stays open
Download a final backup from Housecall Pro, then cancel

The Math on Switching

Housecall Pro at $79/month costs $948 a year at today's price. Over 3 years: $2,844. Nexa is $279 once. The break-even point is 4 months; after that, what Housecall Pro would have charged stays with you.

Common Questions About Switching from Housecall Pro

What about my Housecall Pro phone number?

If HCP provided your tracking number, it stays with them. If you ported your own number to HCP, you can port it out — contact HCP support to initiate.

What happens to my HCP reviews?

Reviews on HCP's platform stay there. Focus on Google and Facebook reviews — those follow your business, not your software.

Can I import my invoices?

Yes, the open ones. Export your unpaid invoices as a CSV and import them under Settings → System → Import from another tool. Each comes in with its number, client, due date and what is still owed; paid and void invoices are left out. Keep the export of past invoices as your record.

Do I lose my client addresses?

No. An Address or Street column, plus City, State and ZIP when your export splits them, comes in as the client’s address.

What if I import the same file twice?

Nothing doubles. Clients that match by business name, email or phone are skipped; so are expenses with the same vendor, amount and date, invoices with the same number, and jobs and tasks with the same title and date. Services with the same name get the new price.

How long does it take?

The exports are the slow part — a few minutes each. Each import takes seconds.

Can I keep my old tool running while I try it?

Yes, and you should. Cancel only once your clients and numbers check out in Nexa.

Get Nexa — $279 Once

30-day money-back guarantee. Export from Housecall Pro first, then decide.

· Import list read from the Nexa app · Housecall Pro price: cheapest plan that does the core job

Related