ServiceTitan vs Nexa The Real Comparison for Appliance Repair Technicians
ServiceTitan
$300/mo ($3,600/yr)
VS
Nexa
$279 once — own forever
or 3 payments of $99
Break even: 0.9 months at ServiceTitan's current price.
Bottom Line
ServiceTitan costs appliance repair technicians $3,600/year at today's list price. Nexa is $279 once for invoicing, scheduling, CRM, time tracking and accounting in one suite — so after 0.9 months it has cost less than ServiceTitan, and you own it after that. What it is not: hosted-for-you software with a support desk and a roadmap you can lobby. That is the trade, and the rest of this page is the detail behind it.
Can it pay for itself?
Nexa is $279 once, about $23 a month over its first year. Its Drain Guard reads your expenses (from a linked bank, an imported statement, or ones you type in), finds the charges that repeat, and adds them up by the month. Keep or Cut then walks you through them one at a time. Cancel $23 a month of charges you'd forgotten about and Nexa has paid for itself inside the first year, before you count the ServiceTitan bill you'd stop paying.
It depends on what you find and what you cancel, so we don't promise a number. In our demo data, Drain Guard finds 5 subscriptions adding up to $110.13 a month. That is sample data, not a customer's.
The verdict for appliance repair technicians: ServiceTitan is solid software, but at $300/month it costs $10,800 over 3 years. Nexa does most of what ServiceTitan does for $279 once. For solo appliance repair technicians and small teams, Nexa is the better deal.
Choose Nexa if:
You're done paying monthly forever
You're a solo operator or small team (1-5)
You need scheduler, invoicing and task manager in one tool
You're tired of price increases
You want to own your tools like you own your equipment
Choose ServiceTitan if:
You have a large team (10+) needing enterprise features
You're deeply invested in ServiceTitan's specific workflow
You need a feature Nexa doesn't have yet
Sound Familiar?
Most of my calls are washers, dryers, refrigerators, dishwashers and ovens, and the diagnosis is where I earn my money. Before I pull anything apart I ask what it's doing, check the error codes and the model number, and look up the known failures for that model, because many machines fail in predictable ways. A dryer that runs but won't heat is usually the element, a fuse or a thermostat; a fridge that's warm might be a defrost problem, a fan, or a sealed-system leak that isn't worth fixing on an old unit. Part of the job is telling customers honestly when repair costs more than the machine is worth. I carry the common parts, belts, igniters, pumps and door switches, and order the rest, which usually means a second visit. Every job starts with a diagnostic fee that's credited toward the repair if they go ahead. Safety matters: disconnecting power, shutting off gas and water, and checking for leaks before I leave. Warranty companies send me work too, at lower rates and with a lot of paperwork, so I balance them against direct customers.
Diagnosing before knowing if the customer will approve the repair cost
Carrying common parts inventory and tracking what's used per call
Warranty claim paperwork for authorized service calls
Customers comparing your repair quote to new appliance prices
Scheduling, invoicing, job tracking and client records are the pieces of that day. Some tools rent you each piece separately. A few — Nexa among them — bundle the lot and carry their own booking link, with no per-appointment cut. The sections below price both routes honestly.
None of that is a software problem you can buy your way out of in one click — it is why the tool you pick matters more than what it costs. ServiceTitan solves some of it. So does Nexa. The difference is what you are left holding in three years.
What ServiceTitan Actually Costs Appliance Repair Technicians
Today's list price is $300/month — $3,600 a year, from ServiceTitan's own pricing page. Every figure below is that price, multiplied. Nothing is projected.
Three years at today's price
Year 1$3,600
Year 2$3,600
Year 3$3,600
Three years of ServiceTitan$10,800
Nexa: $279 once (or 3 × $99). Over the same three years, that is $10,521 less.
If ServiceTitan raises its price, the three-year cost goes up; if it cuts it, the cost comes down. We don't guess which. Add-ons, extra seats and card-processing fees are not included, on either side.
Feature-by-Feature
Feature
ServiceTitan
Nexa
Invoicing
✓
✓
Scheduling
✓
✓
CRM
✓
✓
Time Tracking
✓
✓
Full Accounting
—
✓ (SIMPL)
Task Management
—
✓
Works offline
—
✓
Price
$300/mo
$279 once or 3 × $99
3-Year Total
$10,800
$279
You own it?
No — stop paying, lose access
Yes — forever
✓ and ✗ for ServiceTitan come from its own published feature list. — means the feature isn't in that list, which is not the same as ServiceTitan lacking it: check with them. Three years is at today's price.
What "$279 Once" Does And Doesn't Buy
It buys the software, not a service contract. You install Nexa and it runs on your machine. There is no seat count, and nothing stops working if you stop paying, because there is nothing to stop paying.
ServiceTitan's monthly fee is not only rent. It pays for their hosting, their support desk, and their engineers shipping changes every week. If those matter to how you work, that is a real thing you would be giving up.
Cross-device sync is the one optional extra — $4.99/month if you want your data mirrored between machines. Skip it and Nexa still works; you just sync manually.
The honest risk of buying once: you are betting on us still being here to improve it. The honest risk of renting: the price is theirs to raise, and the graveyard section below is a record of tools that did exactly that.
What ServiceTitan Does Better
Straight from ServiceTitan's own feature set. If one of these is the reason you pay them, that reason does not disappear because Nexa is cheaper.
Enterprise-grade field service management
Powerful dispatch board with real-time tracking
Deep reporting and analytics
Strong QuickBooks integration
Marketing attribution tracking
A smaller bill up front: plans start at $245/month, against $279 paid once for Nexa.
ServiceTitan is the better call if you need enterprise-grade field service management specifically, or if your team is large enough that per-seat pricing still beats buying software outright.
What ServiceTitan Is Built For
ServiceTitan says it is built for commercial, construction and residential contracting businesses in the trades. Its page headline reads "Built for the Trades, Built for Your Business." (servicetitan.com)
The homepage lists one platform covering CRM, project management, service agreements, a customer portal, a field app, dispatch, purchasing and inventory, accounting, and reporting. (servicetitan.com)
The homepage cites 70+ pre-built integrations, including ServiceChannel, XOi, Viewpoint Spectrum, Sage and Ferguson. It also says it integrates with any accounting software. (servicetitan.com)
For commercial work it lists a Proposal Builder that turns accepted proposals into agreements. It also lists job costing, progress billing and WIP reporting. (servicetitan.com)
The homepage lists add-on products: AI Virtual Agent, Marketing Pro, Dispatch Pro, Pricebook Pro, and Payments, financing and accounts payable. (servicetitan.com)
The homepage lists support and training resources: phone support, a Customer Resource Hub, onboarding and training pages, Commercial Experts, and The Toolbox of articles, webinars, podcasts and templates. (servicetitan.com)
The homepage reports results for commercial customers on the platform for two or more years: +10% invoices paid on time, +9% revenue per technician, +21% service agreement renewals, and +16% annual revenue. It says results are not guaranteed. (servicetitan.com)
Read on each linked page in October 2026. Check them again before you decide; vendors change plans often.
Where business tools fit — for an appliance repair tech
Software doesn't do the actual work — it automates the business around it. And that part is the same for every appliance repair tech: find the work, manage it, bill for it, get paid. Each step has a tool — and the right single tool runs the whole loop, so the handoffs are automatic and you get back to the actual work. Tap a step to see what gets automated.
1
Find the work
Win the job
↓
A lead, a call, a referral — and a quote or estimate that turns it into a booked job.
CRM / contacts
Estimates & proposals
Booking / scheduling
then ↓
2
Manage the work
Do the job
↓
The part you actually get paid for — with the time, materials, add-ons, and tasks tracked as you go, not guessed at later.
Job / project tracking
Time tracking
Expenses, materials & add-ons
then ↓
3
Bill for it
Send the bill
↓
The work becomes the invoice — the hours, the add-ons, the materials, the deposit credited — totaled and sent, instead of re-typed at 9pm.
Invoicing
Deposits & credits
then ↓
4
Get paid
Collect payment
↓
Paid by card or link, the deposit credited, and what's overdue chased — without you doing it by hand.
Card / online payments
Automatic reminders
You can stitch four separate subscriptions across these four steps, or run one tool that does the whole flow so a booking becomes a job becomes an invoice becomes a payment without re-typing. Either way the goal is the same: less time on the business of the business, more on the actual work. (Nexa is built to be the one — but the honest options for each step are above and below.)
Watch a job become an invoice
This is the connection that makes the rest worth it. A appliance repair tech's job already holds the services, the hours, the add-ons, and the materials — so the invoice builds itself from the work instead of you re-typing it at 9pm. Toggle an add-on or nudge the hours and watch it recompute.
The job Dryer not heating
ServiceDiagnostic (credited to repair)1 × $89$89
TimeLabor — tracked on the job
1 hrs× $95/hr$95
MaterialsHeating element + thermal fuse$85
→
The invoice builds itself
Subtotal$359
Invoice total$359
You didn't write this invoice — the job did.
Calculate Your Full Stack
ServiceTitan plus whatever else you're paying for:
Email yourself this comparison?
Switching from ServiceTitan
1
Export your data — Work with ServiceTitan support to export customer database, job history, and invoices.
2
Set up Nexa — 15-minute setup. Import your customer list from the exported CSV; re-enter your core services and upcoming jobs.
3
Parallel run — Run both for 2-4 weeks. ServiceTitan is complex so allow extra transition time.
4
Cancel ServiceTitan — Review your contract terms. Cancel with written notice per your agreement.
✓ 30-day money-back guarantee. Zero risk.
What This Means for Appliance Repair Technicians
The median appliance repair tech earns $42,000/year. At $3,600/year, ServiceTitan is a recurring slice of that — paid again every year, whether the year was good or not. Owning the same jobs outright is $279 once, and the slice stops.
Nexa is $279 once. Invoicing, scheduling, CRM, time tracking, accounting — all connected, built for appliance repair technicians. You own it like you own your Multimeter and amp clamp.
Is Nexa actually right for an appliance repair tech?
An honest fit check — because the wrong tool is worse than no tool.
Right for you if
You run solo or a small crew — like the 40,000 appliance repair technicians in the US who do, and you wear every hat.
You're tired of paying every month for servicetitan and a pile of apps that don't talk to each other.
You want to invoice, schedule, and track from the field — not from a back office.
You'd rather own your software once, the way you own your Multimeter and amp clamp.
Look elsewhere if
You run a 20+ appliance repair tech fleet that needs enterprise dispatch and multi-crew routing — Nexa is built for 1–5, and a fleet platform will serve you better.
You need full payroll for a large team or deep, SKU-level inventory — that's not what Nexa is for.
You're genuinely happy paying monthly and don't mind stitching tools together. No tool fixes a workflow you already like.
The honest fit: if you're a solo or small appliance repair technicians business that owns its tools and is sick of renting software, Nexa replaces your whole stack for $279 once. If you're scaling past a handful of crews, a fleet platform may fit better — and we'd rather tell you that now than sell you the wrong thing.
Appliance Repair Technicians by the numbers — by place
What appliance repair technicians charge, city by city
$188 /service callavg local price
+57%vs national
moderatesaturation
~4,279operators
3%growth
$174 /service callavg local price
+45%vs national
moderatesaturation
~2,676operators
5%growth
$154 /service callavg local price
+28%vs national
moderatesaturation
~2,316operators
6%growth
$151 /service callavg local price
+26%vs national
moderatesaturation
~1,555operators
8%growth
$142 /service callavg local price
+18%vs national
moderatesaturation
~1,015operators
10%growth
Local rates and saturation vary widely — price for the city you serve, not a national average.
Tax, licensing & seasonality where you operate
1-13.3%income tax
CSLB (Contractors State License Board)licensing
Year-round construction in SoCal. Fire season (June-November) drives restoration demand. Drought impacts landscaping. Earthquake retrofitting is ongoing market.
DBPR (Dept of Business and Professional Regulation)licensing
Hurricane season June-November creates massive restoration demand. Snowbird season November-March boosts service volume 30-40%. Year-round construction. Pool service is year-round industry. Pest control peaks in summer humidity.
Harsh winters in upstate, moderate in NYC. Construction limited in winter upstate. NYC market is enormous but hypercompetitive. Brownstone/pre-war building maintenance is specialized trade. NYC licensing is notoriously complex.
Scheduling, invoicing, job tracking and client records are the pieces of that day. Some tools rent you each piece separately. A few — Nexa among them — bundle the lot and carry their own booking link, with no per-appointment cut. The sections below price both routes honestly.
What appliance repair technicians actually deal with
Diagnosing before knowing if the customer will approve the repair cost
Carrying common parts inventory and tracking what's used per call
Warranty claim paperwork for authorized service calls
Customers comparing your repair quote to new appliance prices
A day in the life of a appliance repair tech
Most of my calls are washers, dryers, refrigerators, dishwashers and ovens, and the diagnosis is where I earn my money. Before I pull anything apart I ask what it's doing, check the error codes and the model number, and look up the known failures for that model, because many machines fail in predictable ways. A dryer that runs but won't heat is usually the element, a fuse or a thermostat; a fridge that's warm might be a defrost problem, a fan, or a sealed-system leak that isn't worth fixing on an old unit. Part of the job is telling customers honestly when repair costs more than the machine is worth. I carry the common parts, belts, igniters, pumps and door switches, and order the rest, which usually means a second visit. Every job starts with a diagnostic fee that's credited toward the repair if they go ahead. Safety matters: disconnecting power, shutting off gas and water, and checking for leaks before I leave. Warranty companies send me work too, at lower rates and with a lot of paperwork, so I balance them against direct customers.
The tools a working appliance repair tech actually owns
Multimeter and amp clamp
Appliance-specific diagnostic tools
Common parts inventory (belts, elements, thermostats)
Hand tool set and nut drivers
Why appliance repair technicians leave the big platforms
servicetitan: Enterprise pricing for a solo technician. They want $300+/month — that's more than I make on some days.
jobber: $69/month and it can't track parts inventory on the truck. That's the one feature an appliance tech actually needs.
housecall-pro: Price went from $49 to $129 in two years. Features I need — parts tracking, warranty management — still aren't included.
Where appliance repair technicians actually talk shop
r/appliancerepair (Reddit)
r/appliances (Reddit)
r/HVAC (Reddit)
ApplianceBlog Repair Forum (Forum)
PartSelect Community (Forum)
AppliancePartsPros (YouTube)
Bens Appliances and Junk (YouTube)
Repair Clinic (YouTube)
Local appliance repair technicians on Nexa
Real appliance repair technicians near you who run their business on Nexa — book directly, no platform fee.
Are you an appliance repair tech? Post your business and get found in your area — $2.99 one-time.
Or browse every appliance repair tech on Nexa →
The kit a working appliance repair tech owns
The tools of the trade — each a one-time buy that earns its keep for years.
Multimeter and amp clamp
Appliance-specific diagnostic tools
Common parts inventory (belts, elements, thermostats)
Hand tool set and nut drivers
You paid for these once because good tools last. That's the bar your software should clear too — priced like a tool you own, $279 once, not a subscription that costs more than your kit every year.
What Nexa does for an appliance repair tech — and what it doesn't
The honest version. Nexa was built to beat the rented stack on the jobs that matter most to an appliance repair tech — here's where it wins, where the integration wins it anyway, and the things it genuinely doesn't do, with who to use instead. (No tool is best at everything; a guide that pretends otherwise is just an ad.)
Compare the essential business tools for appliance repair technicians
The usual subscriptions vs. Nexa, side by side. Drag the time slider — every year you keep renting, the gap widens. Nexa is $279, one time.
The reason it wins the set: From the service call to the on-truck part used, the diagnostic and repair invoice, and the warranty claim paperwork, every appliance job flows through one record so what you fixed and what you stocked stay tied to the bill. in one record — $279 once vs 4 subscriptions · ~$1,032/yr.
What Nexa takes off your plate
Scheduling & bookingvs Calendly →Nexa keeps your 9am drain diagnosis, the flat-$75 warranty fridge call, and the rest of the day on one calendar, so you can sequence paying repairs against fixed-fee warranty work without flipping between ServiceTitan and Jobber.
Invoicingvs FreshBooks →When you diagnose the bad pump at $180, the part you pulled from the truck flows from the job straight onto the invoice in Nexa, so even the up-front diagnostic fee is captured the moment the customer approves instead of being re-keyed later.
Job & project trackingvs Jobber →The won repair and the flat-$75 warranty call are each their own job in Nexa tracking the parts used from your truck inventory and the warranty paperwork, so you always know what was consumed per call without a separate claims spreadsheet.
CRM & clientsvs HubSpot →The customer who balked at the $180 pump and chose a new washer stays on record in Nexa, so the next time they call you remember the history and the warranty status instead of starting the diagnose-then-hope-they-approve dance from scratch.
When you run big email campaigns & automations→ ConvertKit →
Prefer to own a piece outright instead of renting? Free and open-source tools (GnuCash, Invoice Ninja and the like) each handle one job if you'll self-host them — a real option, listed because it's true.
Competitor pricing verified 2026-06-12.
How To Read This Page
We make Nexa. It is one of the two options compared here, so read this with that in mind. We have tried to make ServiceTitan's case the way we would want ours made — their strengths above are their own published feature list, not our summary of it.
The prices are ServiceTitan's published list prices, checked on the date shown in the sources below. Plans change; check theirs before you decide.
No customer quotes appear on this page because we do not have any from appliance repair technicians we can verify. For user testimony, read the independent reviews — ServiceTitan on G2 and on Capterra — where the reviewers are not selling you anything.
Check the price yourself:ServiceTitan's own pricing page is the source for every figure above, read on the date shown in the sources section below.
We are not neutral about subscriptions, and that is the argument, not a hidden assumption: software you pay for once is cheaper over three years than software you rent, unless you need something only the rented one does.
How we put this guide together
We build an appliance repair tech's guide the same way every time, and we'd rather you trust it than take it on faith. Nexa is our product, so the test we hold ourselves to is simple: a tool only "wins" a job here when it genuinely does that job better for an appliance repair tech — and where something free, open-source, or buy-once does it better, we say so and link you to it. Where Nexa falls short (payroll is the honest example), we name the alternative outright.
Where the numbers come from
Vendor pricingServiceTitan $3,600/yr, Jobber $588/yr, Housecall Pro $948/yr, QuickBooks $456/yr — taken from each company's published plans, last verified September 2026. Pricing moves; each name above links straight to that vendor’s own pricing page so you can confirm it before you decide.
Income contextThe $42,000 median we cite for the typical appliance repair tech is occupational median annual pay from the U.S. Bureau of Labor Statistics (Occupational Employment & Wage Statistics), compiled April 2026. We use it only to show software spend as a share of real income — your own numbers will differ.
Three-year mathMulti-year totals are today's list price multiplied by the number of years. No price rise is projected, so the figure can be checked against the vendor's own pricing page; if they raise it, the real cost is higher.
Found something out of date? Prices change and we don't catch every move the day it happens. This guide is published and maintained by the Nexa team; if a figure here is wrong, tell us and we'll fix it — getting it right matters more to us than the sale.
FAQ
Is Nexa really a ServiceTitan replacement?
For solo appliance repair technicians and small teams, yes. invoicing, scheduling, CRM, time tracking, task management, and full accounting — all for $279 once. ServiceTitan may be better if you have a large team (10+) or need enterprise-specific features.
What does ServiceTitan do that Nexa doesn't?
ServiceTitan has features like Enterprise-grade field service management and Powerful dispatch board with real-time tracking that some businesses rely on. For most solo appliance repair technicians, these aren't dealbreakers.
How fast does Nexa pay for itself?
At $300/month, Nexa pays for itself in 0.9 months. After that: $3,600 saved every year.
Can I pay in installments?
Yes. Nexa is $279 as a one-time payment, or 3 payments of $99 ($297 total). Either way it's a one-time purchase — no subscription, no recurring fees ever.